Field Service Representative - Site Lead

The Field Service Representative Site Lead oversees daily operations at deployed sites in support of the Medium UAS (MUAS) Jump20 program and other special programs. The role involves supervising all onsite FSRs, managing site operations including COMSEC, HAZMAT, safety, quality assurance, and maintenance, and serving as the primary point of contact with the customer. The Site Lead is responsible for developing and maintaining site-specific standard operating procedures and ensuring mission readiness.

Responsibilities

• Responsible for day-to-day operations on site to include
• COMSEC program.
• HAZMAT program.
• Air and ground safety programs.
• Quality assurance.
• All air operations and upholding flight standards and discipline.
• Scheduling of flights to meet mission objective.
• Maintenance program oversight.
• FSR mentorship and evaluation.
• All inventory controls to include government furnished property (GFP), high value asset (HVA), and general inventories.
• Be the primary point of contact with customer/user.
• Providing briefings on operations (Pre and Post Flight) and site status to the local customer.
• Cultivate a professional, cohesive team site environment leading to efficient and affective operations.
• Daily, weekly, monthly reports as required.
• Report any deficiencies or issues to maintain the mission readiness rate of the deployed site.
• Other duties; as assigned, to meet operational intent of the deployed site.
• Potential to assist in other internal AV duties (IRAD, Training, FAT, etc) on a non-standard basis.

Requirements

• Previous OCONUS unmanned systems operations experience
• 5+ years’ experience in planning and leading operations in a supervisory role.
• Able to demonstrate leadership qualities necessary to brief Senior Operations leadership and maintain a cohesive atmosphere among site personnel.
• Knowledge of military organizational dynamics
• AVO – UAV operator experience (1000 hours).
• MECH -- VTOL UAV experience (3 Years). Rotor exp (3 years). FAA Airframe and Powerplant license preferred.
• Able to qualify for and maintain FAA Class II Medical Certificate
• Demonstrated leadership and communication skills.
• Demonstrated people managements and leadership qualities
• Possess outstanding interpersonal skills, be self-motivated, and work without supervision.
• Bachelor’s degree in related area and/or 5 years past experience in manned and/or unmanned aviation either fixed wing or rotorcraft.
• Be available to do extended OCONUS travel for 5-month deployments.
• Ability to speak, read, and write English
• Able to pass medical screening, and background investigation
• Ability to lift 35 to 100 pounds
• Ability to travel OCONUS
• Ability to obtain pass Class 2 Medical Assessment
• Ability to live on Maritime Vessels (upholding a standard of physical and emotional fitness).
• U.S. Citizen required, per ITAR definition, and contract requirements.
• Active Secret or TS level clearance.
• Employment is contingent upon meeting all medical requirements for overseas assignment.
• Ability to apply and setup GOVT accounts for maintaining communications on the high side.

Nice to have

• Special Operations experience is preferred.
• Site Lead experience in support of Tier I special forces preferred

Benefits

• Benefits: AV offers an excellent benefits package including medical, dental vision, 401K with company matching, a 9/80 work schedule and a paid holiday shutdown. For more information about our company benefit offerings please visit: http://www.avinc.com/myavbenefits.