The Lead Production Technician serves as a technical and operational leader across the drone product lifecycle, spanning design, assembly, production, advanced repair and refurbishment. Reporting to the Manufacturing Manager, the role leads process work, reviews output for quality and standards compliance, facilitates daily team meetings, prepares end-of-shift reports and coordinates efforts to minimize production interruptions. The position oversees production workflows and the Return Merchandise Authorization process, ensuring high quality standards for new builds and serviced products. It also leads, mentors and develops a multidisciplinary team of technicians, troubleshoots complex challenges and drives continuous process improvement.

Responsibilities

Team Leadership: Lead, mentor, and develop a multidisciplinary team of production technicians, including task assignment, training, proficiency assessment, and performance feedback.
Product Operations Oversight: Oversee assembly, advanced production processes, and the maintenance, repair, and refurbishment of advanced drone systems, including RMA process management.
Technical Troubleshooting: Act as a firstline technical resource, performing in-depth diagnostics and complex repairs for both new products and returned items.
Quality & Compliance: Ensure products meet quality and safety standards, lead root-cause analysis, implement corrective actions, and ensure process compliance.
Process Improvement: Develop and implement efficient workflows, identify opportunities, and drive innovation through hands-on process improvement.
Inventory Management: Coordinate with supply chain to ensure optimal stock levels of parts and tools for production and service are maintained.
Documentation & Reporting: Maintain accurate records of all production and service activities, and generate product performance reports.
Cross-Functional & Customer Liaison: Serve as a key liaison across departments (e.g., Engineering, Supply Chain, Customer Support) to root cause defects, and work with stakeholders to find the best solution for the business.

Requirements

Bachelor’s degree in Avionics, Electronics, Robotics, Engineering, or a related field, or equivalent relevant experience in lieu of a degree. At least 1 year of experience in a progressive leadership role within a high tech manufacturing environment.
Experience working in FOD/ESD-sensitive environments, Skilled in diagnosing and repairing electronic and mechanical systems, with proficiency in soldering, troubleshooting, and using test equipment. Understands complex systems, engineering drawings, and engineering schematics.
Strong leadership, problem-solving, and analytical abilities, with effective communication for team and customer interactions.
Able to lift up to 49 lbs and stand or sit for extended periods.

Nice to have

Experience in the aerospace, automotive, advanced electronics, or drone technology industry
IPC certification (e.g., IPC-A-610, J-STD-001)
Familiarity with advanced diagnostic equipment and R&D environments
Leadership and performance management experience, including providing proficiency-related feedback to team members and providing input for performance reviews
Proficiency in project and inventory management

Benefits

Comprehensive medical, dental and vision plans for our employees and their families
401K plan
Maternity and paternity leave
Flexible Time Off (Exempt) / Paid time off (Non-Exempt)
Flexible work environment
Orca pass (for those in Puget Sound)
Free snacks, drinks and espresso (Seattle office)