As the Deputy Director, Operations, you will oversee and manage key operational functions including Production, Stores, Site Security, Facilities, Health and Safety, and Maintenance. You will also manage the CUAS Field Service Engineers and Field Applications Engineers, coordinate demos and training, and support business development. This role involves developing maintenance plans, managing training materials, and providing SME support for program execution.

Responsibilities

Manage the various roles related to Operations including Production, Stores (Shipping, Receiving, Inv Management), Site Security, Facilities, and Maintenance.
Manage the various roles related to conducting NPI validation with Product Management, demo pool schedule and assets, Application Engineering team, and Field Service Engineers.
Coordinate personnel staffing including training, customer demos, acceptance testing/validation, and software testing/QA.
Develop maintenance plans for systems and infrastructure including equipment, vehicles, trailers, generators, etc), and the ADP test facility (SageWorks).
Manage the development of training materials for C-UAS / DefenseOS Operators and associated products.
As required, coordinate, gather, test, validate and arrange transportation of equipment and assets for demos or trade shows.
Help shape direction of technology by working with engineering to Identify areas of our software/hardware that need attention, refinement, updates, etc
Identify current and emerging technologies we may want to integrate as part of our layered solutions.
Provide SME support for all facets of program/NPI execution.
System installation execution, support and troubleshooting, execute customer on-site maintenance visits for evaluation and resolution as per contract agreements.

Requirements

5+ years’ experience in various aspects of Operations management.
Creating and managing detailed asset tracking/scheduling systems, including preventative maintenance as needed.
Managing of personnel for supporting Business Development by conducting demo’s, customer visits, & training.
Support engineering and Product management with validation testing, providing customer input/feedback, recommending upgrades/features, and performance improvements.
Reco mmending and generating various KPI performance metric

Nice to have

Data mining and generation within MS Excel.
Communication skills through conducting Teams meetings, email dialog, presentation tools, and ability to present to executive management.
Attention to details in reporting, metrics, tasks, etc.

Benefits

Our benefits are DZYNE’ed for your overall health and financial wellness. DZYNE offers a comprehensive healthcare benefits package. Base dental, vision, life, accident, disability, and other core benefits are fully covered by DZYNE. DZYNE provides paid time off and paid holidays. Additionally, DZYNE offers a 401 (k) plan with an employer match and immediate vesting.