Field Operator - Ukraine

As a Field Operator, you will provide practical, on-site field support for our technical operations team, forward-deployed engineers, and field activities in Ukraine. This is a hands-on operational role requiring strong logistics capability, reliability, calm judgement under pressure, and enough technical literacy to support field work without taking over technical decision-making. You will support our engineering team as they deploy, integrate, and test advanced UAV software in real-world environments, coordinating local logistics, supporting on-site pilot setups, and acting as the first line of practical support in Ukraine.

Responsibilities

• Support the preparation and coordination of field activities in Ukraine, ensuring deployed teams have the practical support needed to operate effectively.
• Provide hands-on support on location, including carrying equipment, preparing practical materials, and helping teams operate with minimal operational distraction.
• Act as a practical problem-solver for day-to-day operational needs that arise before, during, and after field activities.
• Help maintain reliable local operating conditions for teams working in demanding and fast-changing environments.
• Support logistics planning for field activities, including movement of equipment, local transport, and practical preparation for on-site work.
• Help prepare, track, and coordinate deployment equipment and other field support materials needed for customer-facing projects.
• Coordinate practical arrangements related to workspace readiness, accommodation, access, utilities, supplies, and local services where needed.
• Liaise with the local engineering team and relevant local parties to ensure field requirements are understood and practical arrangements are in place.
• Support deployment planning by helping verify that operational prerequisites, local arrangements, and practical field requirements are in place.
• Assist with on-site pilot setups and practical field preparations so engineers and pilots can focus on technical execution.
• Maintain visibility on active and upcoming field activities and help ensure relevant internal stakeholders remain aligned.
• Identify operational risks, blockers, or gaps early and escalate them through the appropriate internal channels.
• Provide clear, factual updates on field status, operational issues, risks, and decisions needed.
• Capture relevant information from the field and communicate it accurately to the Technical Operations Manager, local engineering team, and other internal stakeholders.
• Support effective communication between deployed teams, internal operations, local engineering, and local external contacts.
• Ensure operational updates remain timely, factual, and appropriately routed.
• Coordinate practical matters with local partners, suppliers, and external contacts where needed.
• Support field-facing interactions on operational topics, while escalating technical, commercial, or scope-related matters to the appropriate internal owners.
• Help protect deployed engineers from unnecessary operational distractions so they can stay focused on technical work.
• Build and maintain reliable local relationships that support smooth field execution.
• Maintain accurate operational records, expense documentation, supplier information, field support notes, and basic trackers in line with company processes.
• Contribute to improving field operations processes, checklists, reporting routines, and lessons learned.
• Help develop a more repeatable and scalable way of supporting field activities in Ukraine.
• Uphold clear decision boundaries, confidentiality, and professional standards in a sensitive and fast-moving operating environment.

Requirements

• Strong experience in field operations, logistics, facilities coordination, site support, or practical field support, ideally in Ukraine or similarly demanding environments.
• Native or fluent Ukrainian and strong working proficiency in English.
• Valid driving licence, access to a car, and willingness to drive or commute as required to support field operations.
• Strong practical problem-solving ability, with the hands-on mindset to coordinate local arrangements, suppliers, transport, facilities, equipment movement, and urgent field support.
• Ability and willingness to provide practical on-site support, including moving equipment, preparing field materials, and helping field teams with day-to-day operational needs.
• High reliability, integrity, and ownership when handling vendors, facility arrangements, procurement, expenses, and operationally sensitive information.
• Clear and factual communication skills, especially in written updates, status reporting, and escalation of risks or decisions needed.
• Enough technical literacy to use a computer confidently, understand field deployment context, support on-site pilot setups, and coordinate with engineering teams without acting as the technical decision-maker.
• Calm judgement under pressure, with the confidence to push back politely and escalate when requests fall outside approved plans, scope, or authority.
• Strong organisational discipline, including keeping basic trackers, checklists, supplier information, expense records, and field status updates accurate and up to date.
• Ability to work independently in Ukraine while staying closely aligned with the Technical Operations Manager, local engineering team, and company leadership.
• Flexibility to support irregular field schedules, urgent requests, and fast-changing operational needs.

Nice to have

• Prior experience in military logistics, humanitarian field operations, defence, security, emergency response, technical field service, UAV operations, facilities coordination, or industrial site coordination.
• Familiarity with drones, UAV platforms, robotics, embedded systems, field testing, or technical integration environments.
• Experience supporting engineers, technicians, or technical teams in customer-facing field conditions.
• Experience working with international teams, startups, or fast-changing operational environments.