Field Deployment Specialist

This role focuses on physical infrastructure deployment for Flock's Drone as a First Responder solutions. You will execute nationwide on-site installations, conduct site assessments, diagnose hardware and network issues, and partner with public safety customers to ensure safe, compliant installations. The position involves extensive travel and hands-on outdoor work.

Responsibilities

• Execute nationwide on-site installations, routine maintenance, and field support for DFR hardware, drone docks, and supporting infrastructure.
• Conduct comprehensive physical site assessments to verify electrical power availability, structural mounting locations, network connectivity, and site access constraints.
• Diagnose and resolve complex hardware, software, and local network connectivity issues encountered during field deployments.
• Complete detailed installation documentation, service records, site photographs, and technical field logs for cross-functional operations teams.
• Partner directly with public safety customers and internal deployment teams to guide site readiness and ensure safe, compliant installations.

Requirements

• Technical experience in field service environments such as low-voltage installations, telecommunications, surveillance technology, or physical infrastructure deployment.
• Hands-on proficiency with basic networking, electrical systems, mechanical assembly, and troubleshooting across MacOS, Windows, or Android environments.
• Practical capability to work outdoors in variable weather conditions, navigate elevated heights, and safely lift or transport equipment weighing up to 75 lbs.
• Possession of a valid driver's license, acceptable identification for air travel, and the ability to manage nationwide travel logistics independently.
• An FAA Part 107 Remote Pilot Certificate, or willingness to obtain certification within 45 days of hire.

Nice to have

• An associate or bachelor's degree, or experience in customer-facing technical support in public safety environments, is a plus.

Benefits

• In this role, you'll receive a starting salary between $60,000 and $80,000 as well as Flock Stock Options. Base salary is determined by job-related experience, education/training, as well as market indicators. Your recruiter will discuss this in depth with you during our first chat.