Product Deployment Specialist

This role is responsible for leading operational readiness and field testing for emerging R&D products, with a focus on drones and robotics platforms. You will execute hands-on installations and pilot testing in the field, identify operational friction points, and partner with Product Management, Engineering, and Hardware Operations to build deployment playbooks and documentation. The role involves developing and standardizing field processes during early pilot phases before handing off to downstream teams, and tracking deployment metrics and hardware bugs to drive improvements back into R&D. This is a hands-on, travel-intensive position (up to 75%) that bridges product development and field execution.

Responsibilities

• Lead operational readiness and field testing for emerging R&D products, with an 80% current operational focus on drones and robotics platforms.
• Execute hands-on installations and pilot testing directly in the field, identifying operational friction points to refine product design and installation workflows.
• Partner with Product Management, Engineering, and Hardware Operations to build deployment playbooks, field documentation, and internal training materials.
• Develop, validate, and standardize field processes during early pilot phases before handing off mature deployment workflows to downstream field operation teams.
• Track deployment metrics, field performance issues, and hardware bugs to drive continuous improvements back into R&D product engineering.

Requirements

• Ability to travel up to 75% nationwide (4 to 5 days per week, typically Monday through Thursday) on short notice to support high-priority deployments.
• Proven track record in field engineering, robotics, or technical product deployment within an R&D or hardware product environment.
• Currently hold an FAA Part 107 commercial drone pilot certification or possess the ability to obtain it within the first 90 days.
• Demonstrated ability to perform hands-on hardware fabrication, debugging, and installations in field settings.
• Capability to work autonomously to solve ambiguous technical challenges and build operational processes where none previously existed.
• Strong technical communication skills to collaborate effectively with engineering teams and present field findings clearly to internal stakeholders.

Benefits

• In this role, you'll receive a starting salary between $60,000 and $80,000 plus overtime, as well as Flock Stock Options. Base salary is determined by job-related experience, education/training, as well as market indicators. Your recruiter will discuss this in depth with you during our first chat.
• 💰 On compensation: we pay fairly for the work. Base salary is determined by job-related experience, education, training, and market indicators. The range in this posting covers base salary only and doesn't include equity, sales bonus plans where applicable, or benefits. The range may be adjusted over time, and this posting may span more than one career level.