Field Application Engineer (US)

Point One Navigation is seeking a Field Application Engineer (FAE) based in the US to support technical adoption and success of GNSS/GPS SaaS solutions across key accounts globally. The role involves partnering with Sales, Product, Customer Success, and Engineering teams to provide technical advisory, build technical relationships, and influence technical decisions. The FAE will work with prospects and customers in verticals such as autonomous vehicles, robotics, drones, industrial automation, and precision agriculture, from pre-sales technical engagement and solution architecture to post-sales support.

Responsibilities

• Partner with the Sales team to understand customer needs and deliver technical presentations, workshops, and demos.
• Design and execute proof-of-concepts (PoCs) to engage deeply with engineering teams and technical stakeholders to guide them through product evaluation and decision-making.
• Lead customers through architecture reviews, deployment planning, and systems integration design involving GNSS corrections, cloud services, autonomy stacks, and embedded systems.
• Recommend scalable integration strategies and help customers plan for high-precision, real-time positioning deployments.
• Support product integration, onboarding and adoption by providing hands-on technical guidance, documentation, and training.
• Act as the technical liaison between the customer and internal teams to troubleshoot issues and optimize performance.
• Ensure successful long-term product usage and contribute to technical success planning for key accounts.
• Work in close coordination with global counterparts in North America, EU, APAC to ensure alignment on strategy, resources, and product support.
• Serve as a bridge between customers and the global product/engineering organization, bringing localized insight to the global roadmap.
• Support internal initiatives such as solution standardization, reusable assets, demo environments, and training content.

Requirements

• 2+ years of customer facing engineering role
• 2+ years in a hardware, software and/or GNSS space
• Ability to travel 25% of time