Engagement Manager, Army

This role is an Engagement Manager for the US Army customer at a defense-technology company building autonomous aerial systems and counter-UAS capabilities. You will own the end-to-end execution of signed contracts, serving as the customer's primary point of contact during delivery. You will coordinate across supply chain, finance, and engineering to move contracts forward, ensure training and capability delivery are on time, and handle invoicing and commercial administration. You will also identify and resolve gaps before they become customer issues and surface follow-on business within your accounts.

Responsibilities

• Own execution of signed contracts end to end, from award through completion.
• Serve as the customer's primary point of contact during delivery.
• Coordinate across supply chain, finance, and engineering to move the contract, without authority over any of them.
• Make sure training and capability delivery are scheduled and executed on time.
• Own invoicing and the commercial administration of the contract.
• Identify gaps and obstacles before they become the customer's problem, and close them quietly.
• Surface and land follow-on business inside the accounts you run: additional training, additional units, expanded scope.

Requirements

• Five to twelve years of experience. The team is deliberately being kept balanced rather than top heavy, so this is not a senior-executive seat.
• Army intake and logistics fluency. Understands how a piece of equipment clears the gate and reaches the operator: acquisition and fielding processes, new equipment training, property accountability, and the paperwork chain behind all of it.
• A proactive cross-functional operator who moves supply chain, finance, and engineering without authority over any of them.
• Identifies gaps before they surface and exercises sound judgment without being told what to prioritize.
• An excellent communicator, credible with engineers, finance, and the customer in the same week.

Nice to have

• Army logistics, sustainment, or acquisition background, including fielding and new equipment training teams.
• Program or product operations at a defense-technology company.
• Consulting experience with federal or defense-technology delivery work, including real client management under pressure.
• Experience in a growth-stage company where process had to be built or adapted.