Ground Systems Service Operations - Technician (SkillBridge)

This is a SkillBridge internship for transitioning U.S. military service members, offering a 3-4 month internship to gain work experience as a Ground Systems Technician. The role involves installing, commissioning, and maintaining ground systems and critical infrastructure for Zipline's autonomous drone delivery network, ensuring uptime and compliance with safety standards.

Responsibilities

• Install and commission ground systems and critical infrastructure; ensure quality control of electrical/network components.
• Diagnose and resolve system faults and basic network and power systems issues.
• Perform maintenance for uptime reliability; manage IT ticketing and asset accountability.
• Maintain detailed records and ensure compliance with safety/SOP standards.
• Contribute to SOP/guide development and complete all required training.

Requirements

• Experience maintaining mission-critical infrastructure, such as datacenter equipment, power distribution units (PDU), or complex network hardware.
• Experience in mechanical/electrical assembly, office software, and inventory management.
• Committed to safety, compliance, and detail-oriented work.
• Ability to work outdoors, support shifts, travel up to 20% (80% initially), and lift 55 lbs.
• U.S. work eligibility and valid driver’s license.

Nice to have

• Knowledge of network/low voltage systems, general construction, and heavy steel erection.
• Proficient with material handling equipment (forklift, pallet jack, scissor lift).
• Ability to read technical drawings and develop novel fixes; OSHA 30.