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Donecle
Actively hiring

Key Account Manager

Workplace
On-site
Commitment
Full-time
Posted
Location
Toulouse, France

We are seeking a proactive and results-driven Key Account Manager to build and maintain strong, long-term relationships with our customers, securing subsequent drone deployments and driving software upsell within our existing customer base. As an integral part of the team, your responsibilities will include:

  • Develop and maintain strong relationships with airlines, MROs, and military/government clients, acting as the primary point of contact

  • Identify opportunities for account growth, scaling, upselling, and cross-selling

  • Negotiate contracts and close agreements

  • Collaborate with internal teams (marketing, product, customer support) to ensure seamless service delivery

  • Resolve client issues promptly and effectively to maintain trust

  • Perform online and on-site product demonstrations

  • Ensure all key information is accurately updated in the CRM

  • Fluency in English is mandatory; additional language skills are a plus

  • Willingness to travel and perform on-site demonstrations

  • Ability to synthesize and prioritize customer requests, and adapt to evolving product specifications