Flight Operations Support Coordinator

Wing busca un Coordinador de Soporte de Operaciones de Vuelo para unirse a su equipo de Operaciones de Vuelo en un contrato de duración determinada de 36 meses. El rol se centra en la programación de personal de apoyo en tierra y observadores visuales para los sitios de entrega con drones, colaborando con los líderes de equipo de empleados proveedores. También apoyará la incorporación de nuevos empleados, la preparación de equipos y las actividades de mantenimiento, actuando ocasionalmente como miembro de la tripulación según sea necesario.

Responsibilities

• Report to Wing Senior Flight Operations Support Manager or Regional Site Lead as assigned and work from the Wing regional central base or local crew base
• Partner with Vendor Employee Team Leads to develop Ground Support and Visual Observer crew schedules for approval
• Obtain required compliance records for vendor staff for the Wing Flight Operations training team
• Identify initial and recurring training requirements for Vendor staff and coordinate with Wing Regional Lead and Wing Flight Operations training team to schedule trainings
• Support Wing maintenance activities at Wing nests or at Wing’s central maintenance facility
• Support short-notice movement of Wing equipment under 35 lbs between Wing locations
• Obtain and maintain qualifications as Wing Ground Support Operator and Visual Observer to occasionally support as business needs
• Identify nest and crew equipment deficiencies and partner with Wing Flight Operations Regional Site Lead to obtain needed replacements
• Operate a Wing provided vehicle to move between Wing locations up to 2 hours (60 miles) per day
• Directly support Wing community affairs and government outreach efforts

Requirements

• 3+ years experience with scheduling of teams of at least 10 people, including 1+ years operational experience with Commercial Drone operations in the US and 1+ years of experience as a field technician, or equivalent experience
• Valid driver’s license with a clean driving record
• Active 14 CFR Part 107 Remote Pilot Certificate
• Demonstrated ability to communicate constructively, clearly and positively in stressful circumstances
• Demonstrated experience with resource management software such as Deputy or ServiceNow with the aptitude to learn new softwares as needed
• Demonstrated proficiency with Google Workspace (gSuite) tools (gdocs, gsheets, gchat, etc.)
• Ability to perform moderate physical work, maintain attention for extended periods while performing continuous tasks in outdoor environments for extended periods. Ability to lift and transport equipment which is <35 lbs
• Willingness and ability to occasionally speak with public and government visitors to Wing facilities to support outreach activities
• Willing and able to comply with health and safety policy requirements